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Retail Systems Procurement

Awarded to SilverRail Technologies

ScotRail Trains Limited(buyer)

Published
Published 21 May 2024
Deadline
Closed 28 June 2024

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Overview

ScotRail Trains Limited has awarded a contract worth £83.76 million to SilverRail Technologies for retail systems services, which includes a website, app, and ticket vending machines powered by a centralised ticket issuing system. The scope encompasses implementation and ongoing support for web and mobile channels, manufacture and deployment of new ticket vending machines, and rollout of on-train and ticket office equipment with associated maintenance and support services.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Published
21 May 2024
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£83,763,400
Award date
28 May 2026
Contract period
— → 7 May 2030
Winner
  • SilverRail Technologies

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Notice history

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  1. Contract

    14 August 2026

  2. Contract Notice

    21 May 2024

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