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In deliveryUnited KingdomServicesFramework agreement£1,500,000,000Add to pipeline

Transportation and Travel Services for Health

Awarded to 360 Ambulance Service Ltd, 365 GROUP LTD, A F J LIMITED +30 more

NHS Shared Business Services Limited(buyer)

Published
Published 16 April 2024
Deadline
Closed 10 January 2025

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Overview

NHS Shared Business Services Limited has awarded a framework agreement valued at £3 billion for Transportation and Travel Services for Health to 35+ suppliers including 360 Ambulance Service Ltd, British Red Cross Society, DHL Supply Chain, and East of England Ambulance Service, among others. The framework comprises four main lots covering high dependency transport, specialist vehicle transport (including bariatric, mental health, paediatric, palliative, and wheelchair services), non-emergency patient transport managed services, and a transportation marketplace, for use by NHS and Social Care organisations and other approved public and private sector bodies.

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Lots (12)

  • High Dependency Transport

    A framework that allows NHS organisations and other public sector bodies to purchase Non-Emergency Patient Transport Services.

    Won by ADVANCE MEDICAL TRANSPORT SERVICES LIMITEDWon by Ambutech Pre-Hospital Care LtdWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by East of England Ambulance ServiceWon by Elite Medical and Ambulance Services LtdWon by Emergency Doctors Medical Services LtdWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by Health Transportation Group UK LimitedWon by Medi 4 Ambulance Services LtdWon by Medical Emergency SolutionsWon by MIND AND BEHAVIOUR LIMITEDWon by Nerams LtdWon by SOUTHERN MEDICAL RESCUE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITEDWon by Full list of successful suppliers is available on Contracts Finder
  • Non-Emergency Patient Transport Services (NEPTS)

    This lot will deliver a sufficient booking system and the ability to dispatch vehicles covering a variety of mobility from walking patients to wheelchairs and stretchers. Suppliers must be CQC registered. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

  • Bariatric Transport

    Bariatric Transport refers to the short or long-distance transportation of bariatric patients. A bariatric patient (larger person) can be defined as anyone regardless of age, who has limitations in health and social care due to their weight, physical size, shape, width, health, mobility. Bariatric transportation providers are typically required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course, with a regulated body. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by 365 GROUP LTDWon by A F J LIMITEDWon by ADVANCE MEDICAL TRANSPORT SERVICES LIMITEDWon by Ambutech Pre-Hospital Care LtdWon by British Red Cross SocietyWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by East Midlands Ambulance Service NHS TrustWon by East of England Ambulance ServiceWon by Elite Medical and Ambulance Services LtdWon by Emergency Doctors Medical Services LtdWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by HEALTH CONNECTIONS PTS LIMITEDWon by Health Transportation Group UK LimitedWon by Medi 4 Ambulance Services LtdWon by Medical Emergency SolutionsWon by MIND AND BEHAVIOUR LIMITEDWon by OnCue Transport LtdWon by SOUTHERN MEDICAL RESCUE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Secure Mental Health Transport

    Secure Mental Health transport relates to safe transportation of mental health patients. It is anticipated that patients may present with complex presentations i.e. physically violent, aggressive, and detained under a section of the Mental Health Act. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by 365 GROUP LTDWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by Elite Medical and Ambulance Services LtdWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by HEALTH CONNECTIONS PTS LIMITEDWon by Health Transportation Group UK LimitedWon by Nerams LtdWon by Response Ambulance Service LtdWon by SECURE CARE UK LIMITEDWon by SOUTHERN MEDICAL RESCUE LTDWon by TAKS HEALTHCARE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITEDWon by VKL HEALTHCARE LTD
  • Paediatric and Neonatal Transport

    Paediatric and Neonatal transport is defined as the specialised transportation of critically unwell children and infants. It is foreseen that this service will include: • Out of hospital care • Emergency retrievals • Planned transfers/repatriation Bidders are typically required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course. Blue lights may be required due to the nature of referrals. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by Ambutech Pre-Hospital Care LtdWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by HATS Group LimitedWon by Medical Emergency SolutionsWon by MIND AND BEHAVIOUR LIMITEDWon by SOUTHERN MEDICAL RESCUE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Palliative and End of Life Transport

    Palliative and End of Life transport refers to the specialised transport of patients who are nearing the end of their life or require palliative care during transport.   Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by 360 Ambulance Service LtdWon by 365 GROUP LTDWon by ADVANCE MEDICAL TRANSPORT SERVICES LIMITEDWon by Ambutech Pre-Hospital Care LtdWon by British Red Cross SocietyWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by East of England Ambulance ServiceWon by Emergency Doctors Medical Services LtdWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by Health Transportation Group UK LimitedWon by Medi 4 Ambulance Services LtdWon by Medical Emergency SolutionsWon by MIND AND BEHAVIOUR LIMITEDWon by Nerams LtdWon by Response Ambulance Service LtdWon by SOUTHERN MEDICAL RESCUE LTDWon by TAKS HEALTHCARE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Sitting and Wheelchair Transport

    Sitting and Wheelchair Accessible Ambulances are designed for patients who can sit upright or use a wheelchair. This service is required to have one or two members of staff. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by 360 Ambulance Service LtdWon by 365 GROUP LTDWon by A F J LIMITEDWon by Ambutech Pre-Hospital Care LtdWon by British Red Cross SocietyWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by East Midlands Ambulance Service NHS TrustWon by East of England Ambulance ServiceWon by Elite Medical and Ambulance Services LtdWon by Emergency Doctors Medical Services LtdWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by HEALTH CONNECTIONS PTS LIMITEDWon by Health Transportation Group UK LimitedWon by Medi 4 Ambulance Services LtdWon by MIND AND BEHAVIOUR LIMITEDWon by OnCue Transport LtdWon by Response Ambulance Service LtdWon by SOUTHERN MEDICAL RESCUE LTDWon by TAKS HEALTHCARE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Stretcher Vehicle Transport

    Stretcher Vehicle Transport is designed for patients who are unable to sit up or require lying down during Transport. Generally, it is required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course, with a regulated body. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by 360 Ambulance Service LtdWon by 365 GROUP LTDWon by A F J LIMITEDWon by Ambutech Pre-Hospital Care LtdWon by British Red Cross SocietyWon by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by East Midlands Ambulance Service NHS TrustWon by East of England Ambulance ServiceWon by Elite Medical and Ambulance Services LtdWon by Emergency Doctors Medical Services LtdWon by EMFS GROUP LIMITEDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by HEALTH CONNECTIONS PTS LIMITEDWon by Health Transportation Group UK LimitedWon by Medi 4 Ambulance Services LtdWon by Medical Emergency SolutionsWon by MIND AND BEHAVIOUR LIMITEDWon by Nerams LtdWon by OnCue Transport LtdWon by Response Ambulance Service LtdWon by SOUTHERN MEDICAL RESCUE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Non-Emergency Patient Transport Managed Service

    Providers awarded onto this lot must have the ability to cover and manage all the scope of Lots 1 and 2: • High Dependency Transport • Bariatric Transport • Secure Mental Health Transport • Paediatric and Neonatal Transport • Palliative and End of Life Transport • Sitting and Wheelchair Accessible Transport • Stretcher Vehicle Transport Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by CENTRAL MEDICAL SERVICES LTDWon by CIPHER MEDICAL CONSULTANCY LIMITEDWon by DHL Supply ChainWon by EAST ANGLIA MEDICAL CARE LTDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) LimitedWon by HATS Group LimitedWon by Health Transportation Group UK LimitedWon by SOUTHERN MEDICAL RESCUE LTDWon by TEAM MEDIC (LONDON) LIMITEDWon by VCARE-24 LIMITED
  • Non-Emergency Patient Transport Managed Service

    Providers awarded onto this lot must provide an online cloud-based platform for Contracting Authorities to book and manage their transportation services, including but not limited to Patient Transport Services (as per Lots 1-3). The awarded provider must have a supply chain of transportation providers that can fulfil the above requirements. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

    Won by EAST ANGLIA MEDICAL CARE LTDWon by ERS Medical LtdWon by G4S Care And Justice Services (UK) Limited
  • Taxi Services

    This lot will deliver a nationwide taxi service for patient transport and NHS staff transport where relevant. The service will include cars and minibuses and trained drivers who can assist passengers. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

  • Corporate Travel

    This lot will deliver a platform for contracting authorities to book and manage their corporate travel requirements including rail, hotel, and conference management. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£1,500,000,000
Procedure
Open
Contract type
Framework agreement
Published
16 April 2024
Deadline
Closed
Classification (CPV)
Special-purpose road passenger-transport servicesTravel management servicesBusiness travel servicesAmbulance services

Award outcome

Awarded value
£3,000,000,000
Award date
13 July 2025
Contract period
— → 9 May 2027
Winners
  • 360 Ambulance Service Ltd
  • 365 GROUP LTD
  • A F J LIMITED
  • ADVANCE MEDICAL TRANSPORT SERVICES LIMITED
  • Ambutech Pre-Hospital Care Ltd
  • British Red Cross Society
  • CENTRAL MEDICAL SERVICES LTD
  • CIPHER MEDICAL CONSULTANCY LIMITED
  • DHL Supply Chain
  • EAST ANGLIA MEDICAL CARE LTD
  • EMFS GROUP LIMITED
  • ERS Medical Ltd
  • East Midlands Ambulance Service NHS Trust
  • East of England Ambulance Service
  • Elite Medical and Ambulance Services Ltd
  • Emergency Doctors Medical Services Ltd
  • Full list of successful suppliers is available on Contracts Finder
  • G4S Care And Justice Services (UK) Limited
  • HATS Group Limited
  • HEALTH CONNECTIONS PTS LIMITED
  • Health Transportation Group UK Limited
  • MIND AND BEHAVIOUR LIMITED
  • Medi 4 Ambulance Services Ltd
  • Medical Emergency Solutions
  • Nerams Ltd
  • OnCue Transport Ltd
  • Response Ambulance Service Ltd
  • SECURE CARE UK LIMITED
  • SOUTHERN MEDICAL RESCUE LTD
  • TAKS HEALTHCARE LTD
  • TEAM MEDIC (LONDON) LIMITED
  • VCARE-24 LIMITED
  • VKL HEALTHCARE LTD

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Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    24 September 2025

  2. Award Update · Contract Update

    22 August 2025

  3. Contract

    14 July 2025

  4. Contract Notice

    18 November 2024

  5. Prior Information Notice

    16 April 2024

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