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In deliveryUnited KingdomServices£958,700,000Add to pipeline

Synergy Business Process Services (BPS)

Awarded to Capita Business Services Ltd

Department for Work & Pensions(buyer)

Published
Published 28 March 2024
Deadline
Closed 10 October 2024
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Overview

The Department for Work & Pensions procured a shared Human Resources and Finance Business Process Service solution providing best-in-class, value-for-money services to meet user needs. Capita Business Services Ltd was awarded the contract on 2 March 2026 for £873.41 million. The contract is now in delivery.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£958,700,000
Procedure
Selective
Published
28 March 2024
Deadline
Closed
Classification (CPV)
Software package and information systemsIndustry specific software packageIT services: consulting, software development, Internet and supportSystem and support servicesSoftware-related servicesSoftware support servicesData servicesData storage services+6 more

Award outcome

Awarded value
£873,410,000
Award date
2 March 2026
Contract period
— → 9 January 2036
Winner
  • Capita Business Services Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    12 March 2026

  2. Contract Notice

    9 September 2024

  3. Prior Information Notice

    28 March 2024

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