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In deliveryUnited KingdomServices£521,300,000Add to pipeline

Irregular Migration Management Services (IMMS) Lot 1

Awarded to Definitive PSA, DoctorPA Ltd, MTC Definitive Limited +1 more

Home Office(buyer)

Published
Published 4 December 2023
Deadline
Closed 15 November 2024

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Overview

The Home Office procured operator services for the Manston Reception Centre and associated disembarkation points in Kent to support irregular migration management. The contract, valued at approximately £597.8 million, was awarded on 5 May 2026 to a consortium comprising Definitive PSA, DoctorPA Ltd, MTC Definitive Limited, and Management & Training Corporation Limited to provide registration of service users into the UK immigration system and operational services from disembarkation through dispersal.

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Lots (3)

  • Operator Services

    The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the processing of individuals arriving via Small Boats, from the point of disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 1.

    £462,600,000Won by MTC Definitive LimitedWon by Management & Training Corporation LimitedWon by Definitive PSA
  • Healthcare Services

    The Authority conducted a procurement exercise for the provision of Healthcare Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Healthcare Services Provider is responsible for supporting the urgent healthcare needs of individuals arriving via Small Boats, from the point of disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 2. Lot 1 remains under evaluation and may be awarded at a later stage under the same procurement procedure. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value.

    £58,700,000Won by DoctorPA Ltd
  • Medical Services

    The Authority seeks a commercial partner to provide medical services primarily at the National Reception Centre in Manston and Disembarkation and SOLAS centre in Western Jet Foil, Dover. Services may include : (a) Healthcare Services may be subject to change. The potential length of contract will be 6 years from service commencement, with options to extend, for up to a further 2 x 24 month periods. The content of this PIN, including the nature of works, services and estimated value, may be the subject to change. Additional information: • An Industry Day is planned to be hosted for interested Suppliers on Monday 8th January 2024 (subject to change). This Industry Day will be held in site in Manston, Kent. Further details for the Industry Day to follow upon receipt of a signed NDA.  • The deadline for registering interest for this PIN will be Friday 2nd February 2024.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£521,300,000
Procedure
Selective
Published
4 December 2023
Deadline
Closed
Classification (CPV)
Canteen and catering servicesSpecial-purpose road passenger-transport servicesAdministration, defence and social security servicesSecurity servicesGuard servicesBuilding and facilities management servicesHealth servicesAccommodation cleaning services+2 more

Award outcome

Awarded value
£597,819,584
Award date
5 May 2026
Contract period
— → 10 August 2031
Winners
  • Definitive PSA
  • DoctorPA Ltd
  • MTC Definitive Limited
  • Management & Training Corporation Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    28 May 2026

  2. Contract

    28 May 2026

  3. Contract

    6 October 2025

  4. Contract Notice

    11 October 2024

  5. Tender Update

    6 December 2023

  6. Prior Information Notice

    4 December 2023

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