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On Train Hospitality Services

Awarded to BFS Group Ltd T/A Bidfood, ECR Solutions

ScotRail Trains Limited(buyer)

Published
Published 23 October 2023
Deadline
Closed 18 October 2024
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Overview

ScotRail Trains Limited awarded a contract for on-train hospitality services split into three lots: food and drink supply and delivery for retail, EPOS solutions with card payments and stock management, and a managed solution combining these services with depot operations. The contract was awarded on 24 July 2025 to BFS Group Ltd T/A Bidfood and ECR Solutions.

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Reveal decision makers

Lots (3)

  • Food and Drink Supplier

    Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.

    Won by BFS Group Ltd T/A Bidfood

  • EPOS Solution

    ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.

    Won by ECR Solutions

  • Managed Hospitality Solution

    ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

Key details

Country
United Kingdom
Status
In delivery
Category
Goods
Procedure
Selective
Published
23 October 2023
Deadline
Closed
Classification (CPV)
Food, beverages, tobacco and related productsNon-alcoholic beveragesCatering servicesPoint of sale (POS) software development services

Award outcome

Award date
24 July 2025
Contract period
— → 3 December 2026
Winners
  • BFS Group Ltd T/A Bidfood
  • ECR Solutions

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    4 March 2026

  2. Contract

    3 March 2026

  3. Contract

    15 October 2025

  4. Contract Notice

    18 September 2024

  5. Contract Notice

    23 October 2023

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