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In deliveryUnited KingdomServicesDynamic purchasing systemAdd to pipeline

Data Fixes & IT Solution

Awarded to Capgemini, Cruise Technologies Limited, Quorum Network Resources Ltd +2 more

Scottish Government(buyer)

Published
Published 4 November 2022
Deadline
Deadline: 31 March 2027 (162 days left)

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Overview

PSD Scotland has awarded a contract worth £2,278,468 to a consortium of Capgemini, Cruise Technologies Limited, Storm ID Ltd, and Sword IT Solutions to provide business-as-usual support and maintenance for the National Primary Care Clinician Database across Medical, Ophthalmic and Dental workstreams. The scope includes operating a service desk during business hours, managing user onboarding and access control, triaging and resolving incidents, correcting data issues, and delivering ad hoc reporting and service performance information.

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Lots (4)

  • Digital Technology Projects and Services

    Qualifications Scotland requires the provision of three services over the life of the contract, however, it should be noted that for the data fixes, there is an expectation that the number required will diminish over the life of the contract as the Application code work is completed and the root causes are identified and fixed. The Application code work will be a priority, one-off piece of work to address known issues with the processing of user requests and the issuing of cards

    Won by CapgeminiWon by Storm ID LtdWon by Cruise Technologies LimitedWon by Sword IT SolutionsWon by Quorum Network Resources Ltd
  • Digital Technology Resources

    The Digital Technology Resources Lot will provide resource skills and expertise in support of digital technology projects or services provided by Public Bodies. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks. The nature of digital technology resources typically required is diverse and some examples (non-exhaustive list) are; digital specialists, project & programme managers, user researcher, digital service design, business analysts, system designer, solutions architect, data architect, data modeller, product manager, systems developer, quality assurance analyst, web operations engineer, senior software engineer, network engineers/specialists, infrastructure engineers, test engineers data and analytics specialists and data scientists. To assess your suitability for Lot 2 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Digital Technology Resources similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

  • Digital Training Services

    The Digital Training Services Lot will provide 3rd party ICT training services and support for Public Bodies. The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are; off the shelf ICT training courses such as PRINCE2, Agile, Lean, etc. This could also include bespoke ICT training development for internal systems or an end to end service such as training requirements gathering, training strategy development and implementation. Individual trainers and training services such as "train the trainer" or Agile coaching are also included in scope. The services can be delivered in a classroom setting or remotely depending on the requirements. Training services or courses not related to ICT or Digital Technology are out of scope of this DPS. To assess your suitability for Lot 3 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Digital Training Services similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

  • Cyber Security Services

    Cyber Security Services Lot will provide cyber security services and resources that will aim to support digital and cyber resilience for public bodies. The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are; Cyber Security Specialists, Cyber Security services such as:- Penetration Testing, Cyber Security training and Assessment, Security Architecture Services, Risk Assessment and Management Services, Audit Review & Compliance, Incident Management & Response, Security Testing and Digital Forensics. The scope of this Lot will focus on the supply of services and resources assisting the delivery of cyber resilience. Cyber resilience services and resources will also likely involve: providing expert advice; recommendations; training; or systems testing and assessment. To assess your suitability for Lot 4 you will be asked to provide information on 2 separate examples of services or projects your company has undertaken. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 500 words per example. The purpose of the examples is to demonstrate evidence of your capability in the delivery of Cyber Security Services similar to those listed above. Responses must be provided in Part 4C - (Technical and professional ability) question 4C.1.2 of the SPD Document. Participants must complete and attach the experience template provided. Anonymised details will not be accepted. Participants should also provide details of any professional qualifications or accreditations (if appropriate) e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2 and ITIL. Details of your experience and professional qualifications should be provided in question 4C.6 of the SPD. This is required for information only. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Contract type
Dynamic purchasing system
Published
4 November 2022
Deadline
31 March 2027
Classification (CPV)
Telecommunications servicesProject and design preparation, estimation of costsTelecommunication consultancy servicesIT services: consulting, software development, Internet and supportDatabase software development servicesTraining software development servicesProject management consultancy servicesSystem implementation planning services+5 more

Award outcome

Awarded value
£2,845,468
Award date
17 September 2026
Contract period
— → 30 July 2029
Winners
  • Capgemini
  • Cruise Technologies Limited
  • Quorum Network Resources Ltd
  • Storm ID Ltd
  • Sword IT Solutions

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 September 2026

  2. Award Update · Contract Update

    15 July 2026

  3. Contract

    12 May 2026

  4. Award Update · Contract Update

    15 January 2026

  5. Contract

    20 September 2024

  6. Contract

    12 September 2023

  7. Contract Notice

    1 March 2023

  8. Prior Information Notice

    4 November 2022

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