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In deliveryUnited KingdomServicesFramework agreement£150,000,000Add to pipeline

Technology Enabled Care Services 2 (SBS 10144)

Awarded to Access UK Ltd, Appello Careline Limited, Aseptika Ltd +16 more

NHS Shared Business Services Limited(buyer)

Published
Published 14 April 2022
Deadline
Closed 16 May 2022

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Overview

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Technology Enabled Care Services 2 and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. The framework includes Remote Clinical Monitoring, Alarm Receiving Centre Platforms, Digital Alarm Solutions and Peripherals, Intelligent Activity Monitoring, Patient Controlled Personalised Healthcare Records, One Stop Shop / Combined Solution. Lot 1 - Remote Clinical Monitoring Lot 2 - Alarm Receiving Centre Platforms Lot 3 - Digital Alarm Solutions and Peripherals Lot 4 - Intelligent Activity Monitoring Lot 5 - Patient Controlled Personalised Healthcare Records Lot 6 - One Stop Shop / Combined Solution

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Lots (6)

  • Remote Clinical Monitoring

    Lot 1 is for the provision of Remote Clinical Monitoring and the awarded suppliers have been required to demonstrate that they can facilitate the provision of remote clinical monitoring platforms, services and connected vital sign devices for the purpose of Remote Clinical Monitoring. The purpose being to help people manage their acute conditions in a community or medical environment, e.g. those being monitored in a virtual ward (Covid-19 related or otherwise), those with long-term conditions such as diabetes, stroke and heart failure, or short-term surveillance as part of post-operative care in a supported early discharge service in connection with the Procurement

    £36,000,000Won by Aseptika LtdWon by Solcom LimitedWon by Specialist Computer Centres (SCC) PLCWon by Spirit Healthcare LtdWon by VCare Systems LtdWon by Baywater Healthcare UK LimitedWon by BT PlcWon by Doccla UK LimitedWon by Docobo LtdWon by Huma Therapeutics LimitedWon by Immedicare LLPWon by Inhealthcare LimitedWon by Prescribing Services Ltd
  • Alarm Receiving Centre Platforms

    Lot 2 is for the provision of Alarm Receiving Centre Platforms and the awarded Suppliers have been required to demonstrate that they can facilitate the provision of Digital Alarm Receiving Centre Software Platforms in connection with the Procurement. Alarm Receiving Centre Platforms are essentially the software platform that allows the remote connection of telecare and telehealth devices to an alarm receiving center.

    £14,000,000Won by Legrand Electric LtdWon by Prescribing Services LtdWon by Appello Careline Limited
  • Digital Alarm Solutions and Peripherals

    Lot 3 is for the provision of Digital Alarm Solutions and Peripherals and the awarded Suppliers have been required to demonstrate that they can facilitate the automatic and remote non-clinical monitoring of individuals using a combination of behavioral and environmental sensors, alarms or other means linked to a communications device such as a hub in the home in connection with the Procurement

    £36,000,000Won by Access UK LtdWon by BT PlcWon by Legrand Electric LtdWon by Possum LtdWon by Prescribing Services LtdWon by Solcom LimitedWon by Specialist Computer Centres (SCC) PLCWon by Appello Careline Limited
  • Intelligent Activity Monitoring

    Lot 4 is for the provision of Intelligent Activity Monitoring and the awarded Suppliers have been required to demonstrate that they can they can facilitate Intelligent Activity Monitoring using a system of non-intrusive system of sensors, machine learning and automatic data communication to facilitate monitoring the activities of daily living (ADLs) and detect any deviations from previous patterns, which is crucial to assessing the ability of an individual to live independently in their community and in the early detection of upcoming critical situations in connection with the Procurement

    £24,000,000Won by Access UK LtdWon by AstralineWon by BT PlcWon by Prescribing Services LtdWon by Solcom LimitedWon by Specialist Computer Centres (SCC) PLC
  • Patient Controlled Personalised Healthcare Records

    Lot 5 is for the provision of Patient Controlled Personalised Healthcare Records and the awarded Suppliers have been required to demonstrate that they allow individuals to access their healthcare record and related data in one place and give them the ability to share this information with various healthcare professionals across various settings in connection with the Procurement

    £14,000,000Won by Patients Know Best LtdWon by Prescribing Services Ltd
  • One Stop Shop / Combined Solutions

    Lot 6 is for the provision of One-Stop-Shop / Combined Solutions and the awarded Suppliers have been required to demonstrate that they can provide an option to procure a combination of digital solutions from Lots 1 - 5 when customers are looking for an end-to-end combined/integrated device/system supply solution, without the requirement to run separate procurement exercises in connection with the Procurement

    £26,000,000Won by BT PlcWon by Prescribing Services LtdWon by Specialist Computer Centres (SCC) PLC

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£150,000,000
Procedure
Open procedure
Rules
Public Contracts Regulations 2015
Contract type
Framework agreement
Published
14 April 2022
Deadline
Closed
Classification (CPV)
Medical equipmentsAlarm systemsMedical software packageCommunication software packageDatabase systemsOperating systemsInformation systems and serversInformation systems+5 more

Award outcome

Awarded value
£1,048,000,000
Award date
9 January 2023
Contract period
— → 19 December 2026
Against estimate
599% above
Bids received
20
Winners
  • Access UK Ltd
  • Appello Careline Limited
  • Aseptika Ltd
  • Astraline
  • BT Plc
  • Baywater Healthcare UK Limited
  • Doccla UK Limited
  • Docobo Ltd
  • Huma Therapeutics Limited
  • Immedicare LLP
  • Inhealthcare Limited
  • Legrand Electric Ltd
  • Patients Know Best Ltd
  • Possum Ltd
  • Prescribing Services Ltd
  • Solcom Limited
  • Specialist Computer Centres (SCC) PLC
  • Spirit Healthcare Ltd
  • VCare Systems Ltd

This contract ends on 19 December 2026.

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Competition and scoring

Bids received

20

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

How bids were scored

Price 15% · Quality 85%

  • Quality75%
  • Social Value10%
  • Price15%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,136

Median of 14,517 awards in the last 24 months

This award is 5630.3× the median.

NHS Shared Business Services Limited in the last 12 months

5

contracts awarded, worth £7,638,080,856 in total

See their procurement profile →

Recent awards in Health and social work services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 March 2023

  2. Tender Update

    21 April 2022

  3. Tender Update

    19 April 2022

  4. Contract Notice

    14 April 2022

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