In deliveryUnited KingdomServices£1,700,000,000
Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)
- Published
- Published 31 March 2022
- Deadline
- Closed 7 October 2022
Overview
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.<br/><br/>The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.<br/><br/>The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £1,700,000,000
- Procedure
- Selective
- Published
- 31 March 2022
- Deadline
- Closed
Time accounting or human resources software packageEnterprise resource planning software packageTime accounting or human resources software development servicesEnterprise resource planning software development servicesInformation technology servicesSoftware-related servicesPayroll management servicesBusiness and management consultancy services+4 more
Award outcome
- Awarded value
- £1,172,968
- Award date
- 9 October 2025
- Contract period
- — → 22 July 2040
- Infosys Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract
6 November 2025
View notice ↗Tender Update
10 October 2022
View notice ↗Tender Update
13 September 2022
View notice ↗Contract Notice
19 August 2022
View notice ↗Tender Update
19 April 2022
View notice ↗Prior Information Notice
31 March 2022
View notice ↗
Contracting authority
NHS Business Services Authority
BuyerNewcastle upon Tyne, United Kingdom
Authority website ↗
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