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AwardedUnited KingdomServices£92,700Add to pipeline

PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website

Awarded to Answer Digital

UK SBS(buyer)

Published
Published 27 April 2026
Deadline
Closed 20 February 2026
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Overview

UK SBS procured the design, prototyping, and evaluation of an AI-chatbot experience for advice signposting on the Acas website, focusing on a single agreed topic and generating evidence of its impact compared to the existing website. Answer Digital was awarded the contract valued at £927,000 on 15 April 2026, following a mini competition under the CCS DPS RM6200 Artificial Intelligence framework.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£92,700
Procedure
Selective
SME suitable
Yes
Published
27 April 2026
Deadline
Closed
Classification (CPV)
Research and development services and related consultancy services

Award outcome

Awarded value
£927,000
Award date
15 April 2026
Contract period
21 April 2026 → 11 August 2026
Winner
  • Answer Digital

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Notice history

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  1. Contract Award Notice

    27 April 2026

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