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AwardedUnited KingdomServices£92,700

PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website

Published
Published 27 April 2026
Deadline
Closed 20 February 2026

Overview

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS DPS RM6200 Artificial Intelligence (AI) Brief Description of Requirement The purpose of this procurement is to design, prototype, and evaluate an AI-chatbot experience for a single, agreed-upon advice topic, and to generate robust evidence of its impact compared with the existing website experience.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£92,700
Procedure
Selective
SME suitable
Yes
Published
27 April 2026
Deadline
Closed
Classification (CPV)
Research and development services and related consultancy services

Award outcome

Awarded value
£927,000
Award date
15 April 2026
Contract period
21 April 2026 → 11 August 2026
Winner
  • Answer Digital

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    27 April 2026

Contracting authority

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Awarded: PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website — won by Answer Digital — Skim