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AwardedUnited KingdomServices£171,520Add to pipeline

R6115B: ITSM Tooling

Awarded to Halo Service Solutions Ltd

Tower Hamlets(buyer)

Published
Published 23 October 2026
Deadline
Closed 8 June 2026

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Overview

Tower Hamlets has procured a secure, modern IT Service Management (ITSM) Software as a Service (SaaS) solution to support service desk operations, governance, reporting, and continual improvement. The contract has been awarded to Halo Service Solutions Ltd for a total value of £171,520.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£171,520
Procedure
Direct award
SME suitable
Yes
Published
23 October 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£171,520
Award date
19 October 2026
Contract period
31 March 2027 → 31 March 2030
Contract length
3 years
Winner
  • Halo Service Solutions Ltd

This contract ends on 31 March 2030.

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About the winner

Halo Service Solutions Ltd

No other contract from Tower Hamlets under this supplier name in Skim's records.

See every contract Halo Service Solutions Ltd holds and when each one ends

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,254 awards in the last 24 months

This award is 30% above the median.

Tower Hamlets in the last 12 months

58

contracts awarded, worth £480,207,553 in total

See their procurement profile →

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    23 October 2026

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