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AwardedUnited KingdomServices

Telephony support including contact centre

Published
Published 15 June 2026
Deadline
Closed 20 May 2026

Overview

Wychavon District Council procured telephony support including contact centre services via the CCS Framework RM6116, covering internet link services and SIP trunks for phone calls. The contract was awarded to Opus Business Systems Limited trading as Opus Telecoms on 20 May 2026 for £68,568.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Procedure
Selective
SME suitable
Yes
Published
15 June 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£68,568
Award date
20 May 2026
Contract period
27 May 2026 → 27 May 2029
Winner
  • Opus Business Systems Limited t/a Opus Telecoms

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    15 June 2026

Contracting authority

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Awarded: Telephony support including contact centre — won by Opus Business Systems Limited t/a Opus Telecoms — Skim