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AwardedUnited KingdomServices£289,277Add to pipeline

MT11 Front Door Review

Awarded to Channel 3 Consulting

Stockton-on-tees Borough Council(buyer)

Published
Published 17 September 2025
Deadline
Closed 30 June 2025

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Overview

Stockton-on-Tees Borough Council awarded a contract valued at £289,277 to Channel 3 Consulting on 3 July 2025 for the MT11 Front Door Review. The scope includes implementing digital solutions at the Council's customer contact centre and first contact point, redesigning front-door pathways and processes to reduce administration, and deploying assistive technology across Adult Social Care.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£289,277
Procedure
Selective
SME suitable
Yes
Published
17 September 2025
Deadline
Closed
Classification (CPV)
Information systems or technology strategic review and planning services

Award outcome

Awarded value
£289,277
Award date
3 July 2025
Contract period
30 June 2025 → 30 June 2026
Winner
  • Channel 3 Consulting

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Notice history

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  1. Contract Award Notice

    17 September 2025

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