AwardedUnited KingdomServices£540,762
Customer Services AI software
- Published
- Published 3 July 2026
- Deadline
- Closed 1 August 2025
Overview
SMART customer services assistant for councils
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £540,762
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 3 July 2026
- Deadline
- Closed
Software package and information systems
Award outcome
- Awarded value
- £540,762
- Award date
- 31 August 2025
- Contract period
- 30 September 2025 → 30 September 2028
- ICS AI Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
3 July 2026
Contracting authority
Ipswich Borough Council
BuyerIPSWICH, United Kingdom
GB-LAE: IPS
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