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AwardedUnited KingdomGoods£167,160

Renewal of ITSM Software

Published
Published 28 May 2026
Deadline
Closed 30 April 2026

Overview

The University of Keele has awarded a contract for the renewal of IT Service Management (ITSM) software to Phoenix Software Limited under the KCS Commercial Services Software Products and Associated Services Framework Agreement. The contract, valued at £167,160, was awarded on 12 May 2026 and covers the supply of software goods and associated services.

Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Estimated value
£167,160
Procedure
Selective
SME suitable
No
Published
28 May 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£167,160
Award date
12 May 2026
Contract period
30 April 2026 → 30 April 2028
Winner
  • Phoenix Software Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    28 May 2026

Contracting authority

  • UNIVERSITY OF KEELE

    Buyer

    NEWCASTLE, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/D6sqG9HY

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Awarded: Renewal of ITSM Software — won by Phoenix Software Limited — Skim