AwardedUnited KingdomServices
ServiceNow 2025
- Published
- Published 22 October 2025
- Deadline
- Closed 18 August 2025
Overview
ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services.
ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Procedure
- Selective
- SME suitable
- No
- Published
- 22 October 2025
- Deadline
- Closed
Facilities management services involving computer operation
Award outcome
- Awarded value
- £32,079,715
- Award date
- 29 September 2025
- Contract period
- 29 September 2025 → 29 September 2029
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
22 October 2025
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