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AwardedUnited KingdomServices£134,400

AI Whatsapp Tool for Unpaid Carers

Published
Published 21 May 2026
Deadline
Closed 24 March 2026

Overview

Gloucestershire County Council has awarded a contract worth £134,400 to CC2i Ltd for an AI-powered chat assistant that enables unpaid carers to navigate and access social care information, advice, guidance, and processes through multiple channels including WhatsApp, web, SMS, and app. The contract runs for 2 years with an option to extend for a further 1 year.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£134,400
SME suitable
Yes
Published
21 May 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£134,400
Award date
24 March 2026
Contract period
31 March 2026 → 31 March 2028
Winner
  • CC2i Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    21 May 2026

Contracting authority

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Awarded: AI Whatsapp Tool for Unpaid Carers — won by CC2i Ltd — Skim