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AwardedUnited KingdomServices£1,098,879

Zendesk Licences (2025)

Published
Published 15 July 2025
Deadline
Closed 13 May 2025

Overview

To provide Zendesk licences to Government Digital Service (GDS). Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£1,098,879
Procedure
Selective
SME suitable
Yes
Published
15 July 2025
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£1,098,879
Award date
17 June 2025
Contract period
30 June 2025 → 30 June 2027
Winner
  • Zendesk, Inc.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    15 July 2025

Contracting authority

  • Government Digital Service

    Buyer

    London, United Kingdom

    GB-GOR: OT1056

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Awarded: Zendesk Licences (2025) — won by Zendesk, Inc. — Skim