AwardedUnited KingdomServices£70,000
CBMDC 462 - automated telephony call routing solution
- Published
- Published 12 March 2026
- Deadline
- Closed 13 February 2026
Overview
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls.
Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services
2 year, with 1 x 12 month extension
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £70,000
- Procedure
- Direct
- SME suitable
- No
- Published
- 12 March 2026
- Deadline
- Closed
Telephone switchboards
Award outcome
- Awarded value
- £41,252
- Award date
- 9 March 2026
- Contract period
- 31 March 2026 → 31 March 2028
- NETCALL TECHNOLOGY LTD
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
12 March 2026
Contracting authority
City of Bradford Metropolitan District Council
BuyerBradford, United Kingdom
Authority website ↗
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