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AwardedUnited KingdomServices£53,997

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

Published
Published 30 June 2026
Deadline
Closed 28 June 2026

Overview

Hull City Council has awarded a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of the Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework. The contract is valued at £53,997 and runs for three years from 1 July 2026 to 30 June 2029, with an optional 12-month extension subject to performance and need.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£53,997
Procedure
Direct
SME suitable
No
Published
30 June 2026
Deadline
Closed
Classification (CPV)
Software supply services

Award outcome

Awarded value
£53,997
Award date
29 June 2026
Contract period
29 June 2026 → 1 July 2026
Winner
  • ROL Solutions Ltd t/a GovMetric CX

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    30 June 2026

Contracting authority

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Awarded: Provision of Govmetrix CX customer feedback and citizen experience improvement platform — won by ROL Solutions Ltd t/a GovMetric CX — Skim