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AwardedUnited KingdomGoods£1,569,600

CRM Helpdesk Software

Awarded to Deskpro Ltd

H M REVENUE & CUSTOMS(buyer)

Published
Published 23 October 2025
Deadline
Closed 11 July 2025

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Overview

HM Revenue & Customs has awarded a contract to Deskpro Ltd for CRM helpdesk software services from the G-Cloud 14 CCS framework, valued at £1,569,600. The 36-month contract includes an option for a 12-month extension and was awarded on 29 September 2025.

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Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Estimated value
£1,569,600
Procedure
Selective
SME suitable
Yes
Published
23 October 2025
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£1,569,600
Award date
29 September 2025
Contract period
15 October 2025 → 16 October 2029
Winner
  • Deskpro Ltd

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Notice history

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  1. Contract Award Notice

    23 October 2025

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