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AwardedUnited KingdomServices£1,000,000

Civica On Demand Backlog Processing

Published
Published 2 July 2025
Deadline
Closed 1 May 2025

Overview

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period. Council Tax Processing - 1,700 work items per week. To assist with processing for LCC's Council Tax caseload, with the volumes of 68,000 items over the contractual period.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£1,000,000
Procedure
Direct
SME suitable
No
Published
2 July 2025
Deadline
Closed
Classification (CPV)
Data-processing services

Award outcome

Awarded value
£772,170
Award date
25 June 2025
Contract period
30 June 2025 → 31 March 2026
Winner
  • Civica UK Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    2 July 2025

Contracting authority

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Awarded: Civica On Demand Backlog Processing — won by Civica UK Ltd — Skim