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AwardedUnited KingdomServices£200,241Add to pipeline

CRM Software Subscriptions, User Support and Technical Services

Awarded to Route 101 Limited

The Planning Inspectorate(buyer)

Published
Published 14 August 2025
Deadline
Closed 24 June 2025

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Overview

The Planning Inspectorate has awarded a G Cloud 14 call-off contract worth £200,241 to Route 101 Limited for CRM software subscriptions, user support, and technical services related to Zendesk Suite Enterprise. The contract, awarded on 14 July 2025, covers the supply of relevant subscriptions, user support, and associated professional services to enable effective use of the Zendesk platform.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£200,241
Procedure
Selective
SME suitable
Yes
Published
14 August 2025
Deadline
Closed
Classification (CPV)
Contact management software package

Award outcome

Awarded value
£200,241
Award date
14 July 2025
Contract period
18 July 2025 → 18 July 2028
Winner
  • Route 101 Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    14 August 2025

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