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AwardedUnited KingdomGoods

Customer Relationship Management (CRM) System for Lincolnshire Fire and Rescue (LFR)

Published
Published 20 January 2026
Deadline
Closed 18 July 2025

Overview

Lincolnshire Fire and Rescue are looking to replace the current CRM system used primarily for Prevention and Protection functionality.The system should offer the following high level functionality;- mobile working- customisable format- enhanced reporting

Key details

Country
United Kingdom
Status
Awarded
Category
Goods
Procedure
Selective
SME suitable
Yes
Published
20 January 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£0
Award date
24 August 2025
Contract period
31 August 2025 → 31 August 2029
Winner
  • Softcat Plc

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    20 January 2026

Contracting authority

  • Lincolnshire County Council

    Buyer

    Lincoln, United Kingdom

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Awarded: Customer Relationship Management (CRM) System for Lincolnshire Fire and Rescue (LFR) — won by Softcat Plc — Skim