AwardedUnited KingdomServices£405,400
Generative AI for customer contact - Live Trials
- Published
- Published 23 January 2026
- Deadline
- Closed 23 January 2026
Overview
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £405,400
- Procedure
- Selective
- SME suitable
- No
- Published
- 23 January 2026
- Deadline
- Closed
General management consultancy services
Award outcome
- Awarded value
- £405,400
- Award date
- 23 January 2026
- Contract period
- 26 January 2026 → 12 June 2026
- Methods Business and Digital Technology Ltd.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
23 January 2026
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