Skip to content
AwardedUnited KingdomServices£4,500,000

PR2253 - Digital Ombudsman

Published
Published 11 June 2025
Deadline
Closed 25 April 2025

Overview

The Digital Ombudsman Contract to enhance the casework system by using digital technologies. PHSO will work with a chosen Digital Partner over the duration of the contract.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£4,500,000
SME suitable
Yes
Published
11 June 2025
Deadline
Closed
Classification (CPV)
Software programming and consultancy services

Award outcome

Awarded value
£4,500,000
Award date
20 May 2025
Contract period
8 June 2025 → 8 June 2027
Winner
  • Reply Limited

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    11 June 2025

Contracting authority

  • Parliamentary and Health Service Ombudsman

    Buyer

    Manchester, United Kingdom

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: PR2253 - Digital Ombudsman — won by Reply Limited — Skim