AwardedUnited KingdomGoods£196,526
Contact Centre Solution
- Published
- Published 28 April 2025
- Deadline
- Closed 10 January 2025
Overview
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Goods
- Estimated value
- £196,526
- SME suitable
- Yes
- Published
- 28 April 2025
- Deadline
- Closed
Software package and information systems
Award outcome
- Awarded value
- £504,337
- Award date
- 27 April 2025
- Contract period
- 18 May 2025 → 29 September 2028
- Cinos Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
28 April 2025
Contract Award Notice
28 April 2025
Contracting authority
Isle of Wight Council
BuyerNewport, United Kingdom
Authority website ↗
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