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AwardedUnited KingdomServices£161,200

Estates Management Systems (MERLIN)

Published
Published 11 January 2022
Deadline
Closed 30 October 2025

Overview

Web-based lease and property management system enabling HMRC to manage its estate portfolio. Supports tracking of leases, rent reviews, break clauses, terminations and properties. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£161,200
Procedure
Selective
SME suitable
Yes
Published
11 January 2022
Deadline
Closed
Classification (CPV)
Software supply services

Award outcome

Awarded value
£160,800
Award date
15 December 2025
Contract period
26 January 2026 → 25 January 2029
Winner
  • Concerto Support Services Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    13 March 2026

  2. Contract Award Notice

    11 January 2022

Contracting authority

  • H M REVENUE & CUSTOMS

    Buyer

    LONDON, United Kingdom

    GB-GOR: D25

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Awarded: Estates Management Systems (MERLIN) — won by Concerto Support Services Ltd — Skim