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AwardedUnited KingdomServices£68,381

Understanding Acas Helpline Caller Behaviour

Published
Published 22 December 2025
Deadline
Closed 27 November 2025

Overview

****This is an Award Notice, Not a Call for Competition**** Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£68,381
Procedure
Selective
SME suitable
Yes
Published
22 December 2025
Deadline
Closed
Classification (CPV)
Research consultancy services

Award outcome

Awarded value
£68,381
Award date
19 December 2025
Contract period
17 December 2025 → 31 March 2026
Winner
  • Behavioural Insights Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 December 2025

Contracting authority

  • UK SHARED BUSINESS SERVICES LIMITED

    Buyer

    SWINDON, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/dXGP288m

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Awarded: Understanding Acas Helpline Caller Behaviour — won by Behavioural Insights Limited — Skim