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AwardedUnited KingdomServices£23,831,000

Award Notice - Contact centre services

Published
Published 8 August 2025
Deadline
Closed 9 December 2024

Overview

Companies House has awarded a contract for contact centre services via a further competition against framework RM6181 Lot 1.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£23,831,000
Procedure
Selective
SME suitable
No
Published
8 August 2025
Deadline
Closed
Classification (CPV)
Administration services

Award outcome

Awarded value
£47,662,000
Award date
20 July 2025
Contract period
16 July 2025 → 17 November 2028
Winner
  • Serco Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    27 February 2026

  2. Contract Award Notice

    8 August 2025

Contracting authority

  • Companies House

    Buyer

    CARDIFF, United Kingdom

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Awarded: Award Notice - Contact centre services — won by Serco Limited — Skim