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AwardedUnited KingdomServices£226,800

Provision of Contact Centre Solution

Published
Published 10 June 2026
Deadline
Closed 4 March 2026

Overview

Tees Esk and Wear Valleys NHS Foundation Trust procured a cloud-based contact centre solution covering Crisis and Information services, including Voice SIP, Agents, Administrators and Call Storage functionality. British Telecommunications PLC was awarded the contract on 21 May 2026 for £226,800.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£226,800
Procedure
Selective
SME suitable
No
Published
10 June 2026
Deadline
Closed
Classification (CPV)
Telecommunications system

Award outcome

Awarded value
£226,800
Award date
21 May 2026
Contract period
26 May 2026 → 26 May 2029
Winner
  • British Telecommunications PLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 June 2026

Contracting authority

  • TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

    Buyer

    DARLINGTON, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/BcF9aaZx

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Awarded: Provision of Contact Centre Solution — won by British Telecommunications PLC — Skim