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AwardedUnited KingdomServices£127,182

TOPdesk Cloud Software

Published
Published 5 January 2026
Deadline
Closed 1 October 2025

Overview

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£127,182
Procedure
Selective
SME suitable
Yes
Published
5 January 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£127,182
Award date
30 September 2025
Contract period
1 November 2025 → 31 October 2027
Winner
  • TOPdesk UK Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    5 January 2026

Contracting authority

  • Aston University

    Buyer

    BIRMINGHAM, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/hmFB8NKA

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Awarded: TOPdesk Cloud Software — won by TOPdesk UK Limited — Skim