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AwardedUnited KingdomServices£23,350

The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority

Published
Published 10 March 2026
Deadline
Closed 27 February 2026

Overview

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£23,350
Procedure
Selective
SME suitable
Yes
Published
10 March 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£23,350
Award date
27 February 2026
Contract period
1 March 2026 → 28 February 2029
Winner
  • Softcat PLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 March 2026

Contracting authority

  • N H S Shared Business Services

    Buyer

    SALFORD, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/m6gv6TMA

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Awarded: The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority — won by Softcat PLC — Skim