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AwardedUnited KingdomServices£4,458,500

Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees

Published
Published 24 July 2025
Deadline
Closed 25 April 2025

Overview

Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£4,458,500
Procedure
Selective
SME suitable
Yes
Published
24 July 2025
Deadline
Closed
Classification (CPV)
Staff training services

Award outcome

Awarded value
£4,458,500
Award date
7 July 2025
Contract period
13 July 2025 → 13 April 2029
Winner
  • MBKB Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    24 July 2025

Contracting authority

  • Department for Work and Pensions

    Buyer

    London, United Kingdom

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Awarded: Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees — won by MBKB Ltd — Skim