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AwardedUnited KingdomServicesFramework agreement£645,000,000Add to pipeline

Debt Resolution Services - Lot 1 extension

Awarded to A list of successful suppliers can be found in the attachments a

Crown Commercial Service(buyer)

Published
Published 13 July 2020
Deadline
Closed 31 August 2021
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Overview

Crown Commercial Service has awarded a Debt Resolution Services framework agreement to multiple suppliers for use by UK public sector bodies, with a total contract value of £1,290,000,000. The framework provides core services including debt prevention, managed collection, enforcement, debt analytics, fraud prevention, and advisory services across central government, local authorities, health, education, and other public sector organisations. Lot 1 (Managed Collection Services) has been extended by twelve months, with the revised end date now 13 December 2026, due to unforeseen circumstances affecting the authority's ability to conclude necessary arrangements.

Contracting authority

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£645,000,000
Procedure
Open
Contract type
Framework agreement
SME suitable
Yes
Published
13 July 2020
Deadline
Closed
Classification (CPV)
Financial analysis and accounting software packageFinancial consultancy, financial transaction processing and clearing-house servicesTechnical analysis or consultancy servicesIT services: consulting, software development, Internet and supportResearch and development services and related consultancy servicesAdministration, defence and social security servicesLegal servicesAccounting, auditing and fiscal services+11 more

Award outcome

Awarded value
£1,290,000,000
Award date
14 December 2025
Contract period
14 December 2025 → 13 December 2026
Winner
  • A list of successful suppliers can be found in the attachments a

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Notice history

Every published notice in this contracting process, newest first.

  1. Award Update

    20 March 2026

  2. Contract Award Notice

    22 December 2025

  3. Award Update

    27 January 2022

  4. Contract Award Notice

    10 January 2022

  5. Corrigendum / Amendment

    24 August 2021

  6. Contract Notice

    21 July 2021

  7. Prior Information Notice

    13 July 2020

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