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AwardedUnited KingdomServices£313,403

CPT_24_34 - Feedback programmes

Published
Published 4 July 2025
Deadline
Closed 14 March 2025

Overview

National Audit Office (NAO) used the Crown Commercial Services (CCS) Research and Insights Dynamic Purchasing System (DPS) - Reference: RM6126 to award a contract to I.F.F Research Ltd. The services include provision of two stakeholder feedback programmes: a Strategic Feedback Programme to gather insights from senior stakeholders via surveys and interviews, and a Financial Audit Feedback Programme targeting finance officials post-audit. Both include regular reporting, analysis and a dashboard visualisation of results. The contract will run for a initial 3 year period from 02.06.25 to 01.06.28 with the option to extend the contract for two years in one year periods. Final expiry of the contract is 01.06.30. The estimated contract value for the potential full five years will be £520,000.00 gross and the initial three years will be £313,403.16 gross.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£313,403
Procedure
Selective
SME suitable
Yes
Published
4 July 2025
Deadline
Closed
Classification (CPV)
Customer survey services

Award outcome

Awarded value
£313,403
Award date
1 June 2025
Contract period
1 June 2025 → 1 June 2028
Winner
  • IFF Research

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    4 July 2025

Contracting authority

  • National Audit Office

    Buyer

    LONDON, United Kingdom

    GB-SRS: sid4gov.cabinetoffice.gov.uk/sBN45ywB

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Awarded: CPT_24_34 - Feedback programmes — won by IFF Research — Skim