AwardedUnited KingdomServices£313,403
CPT_24_34 - Feedback programmes
- Published
- Published 4 July 2025
- Deadline
- Closed 14 March 2025
Overview
National Audit Office (NAO) used the Crown Commercial Services (CCS) Research and Insights Dynamic Purchasing System (DPS) - Reference: RM6126 to award a contract to I.F.F Research Ltd.
The services include provision of two stakeholder feedback programmes: a Strategic Feedback Programme to gather insights from senior stakeholders via surveys and interviews, and a Financial Audit Feedback Programme targeting finance officials post-audit. Both include regular reporting, analysis and a dashboard visualisation of results.
The contract will run for a initial 3 year period from 02.06.25 to 01.06.28 with the option to extend the contract for two years in one year periods. Final expiry of the contract is 01.06.30.
The estimated contract value for the potential full five years will be £520,000.00 gross and the initial three years will be £313,403.16 gross.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £313,403
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 4 July 2025
- Deadline
- Closed
Customer survey services
Award outcome
- Awarded value
- £313,403
- Award date
- 1 June 2025
- Contract period
- 1 June 2025 → 1 June 2028
- IFF Research
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
4 July 2025
Contracting authority
National Audit Office
BuyerLONDON, United Kingdom
GB-SRS: sid4gov.cabinetoffice.gov.uk/sBN45ywB
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