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AwardedUnited KingdomServices£32,027,381

CRM - Replacement Contract

Published
Published 8 July 2025
Deadline
Closed 31 March 2025

Overview

CRM contract for an initial term of five years with a further five years potential extension

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£32,027,381
Procedure
Selective
SME suitable
No
Published
8 July 2025
Deadline
Closed
Classification (CPV)
Customer Relation Management software package

Award outcome

Awarded value
£32,027,381
Award date
3 July 2025
Contract period
20 July 2025 → 20 July 2030
Winner
  • Salesforce UK Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    8 July 2025

Contracting authority

  • FCA

    Buyer

    London, United Kingdom

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Awarded: CRM - Replacement Contract — won by Salesforce UK Limited — Skim