Skip to content
AwardedUnited KingdomServices£5,532,977

Contact Centre as a Service - Product

Published
Published 7 July 2026
Deadline
Closed 31 January 2026

Overview

Student Loans Company Limited has awarded a Contact Centre as a Service contract valued at £5,532,977 to Softcat plc through a competitive call-off from the GCA RM6116 Network Services 3 Lot 4C framework. The contract has a 36-month initial term with two 12-month extension options and operates on a consumption-based pricing model.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£5,532,977
Procedure
Selective
SME suitable
No
Published
7 July 2026
Deadline
Closed
Classification (CPV)
Communication software package

Award outcome

Awarded value
£5,532,977
Award date
27 April 2026
Contract period
14 June 2026 → 14 June 2029
Winner
  • Softcat plc

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    7 July 2026

Contracting authority

  • STUDENT LOANS COMPANY LIMITED

    Buyer

    GLASGOW, United Kingdom

    GB-GOR: PB27

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Contact Centre as a Service - Product — won by Softcat plc — Skim