AwardedUnited KingdomServices£5,532,977
Contact Centre as a Service - Product
- Published
- Published 7 July 2026
- Deadline
- Closed 31 January 2026
Overview
Student Loans Company Limited has awarded a Contact Centre as a Service contract valued at £5,532,977 to Softcat plc through a competitive call-off from the GCA RM6116 Network Services 3 Lot 4C framework. The contract has a 36-month initial term with two 12-month extension options and operates on a consumption-based pricing model.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £5,532,977
- Procedure
- Selective
- SME suitable
- No
- Published
- 7 July 2026
- Deadline
- Closed
Communication software package
Award outcome
- Awarded value
- £5,532,977
- Award date
- 27 April 2026
- Contract period
- 14 June 2026 → 14 June 2029
- Softcat plc
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
7 July 2026
Contracting authority
STUDENT LOANS COMPANY LIMITED
BuyerGLASGOW, United Kingdom
GB-GOR: PB27
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