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AwardedUnited KingdomServices£85,579

2025-049 Case Management System

Published
Published 25 February 2026
Deadline
Closed 1 January 2026

Overview

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£85,579
Procedure
Open
SME suitable
Yes
Published
25 February 2026
Deadline
Closed
Classification (CPV)
Computer platforms

Award outcome

Awarded value
£85,579
Award date
2 February 2026
Contract period
2 February 2026 → 31 January 2028
Winner
  • Fivium Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    25 February 2026

Contracting authority

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Awarded: 2025-049 Case Management System — won by Fivium Ltd — Skim