AwardedUnited KingdomServices£49,300
Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)
- Published
- Published 11 March 2026
- Deadline
- Closed 1 December 2025
Overview
Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £49,300
- SME suitable
- Yes
- Published
- 11 March 2026
- Deadline
- Closed
Market research services
Award outcome
- Awarded value
- £49,300
- Award date
- 8 January 2026
- Contract period
- 23 January 2026 → 5 May 2026
- Strat7 Limited, trading as Jigsaw Research
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
11 March 2026
Contracting authority
OFCOM
BuyerLondon, United Kingdom
Authority website ↗
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