Skip to content
AwardedUnited Kingdom£371,484

Workforce, Training and Education IT Service Desk

Published
Published 2 April 2026
Deadline
Closed 8 January 2026

Overview

IT Service Desk and Customer Engagement software licences provision for the Technology Enhanced Learning (National) and Healthcare Education Teams (London and Midlands).

Key details

Country
United Kingdom
Status
Awarded
Estimated value
£371,484
Procedure
Selective
SME suitable
Yes
Published
2 April 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£371,484
Award date
29 March 2026
Contract period
1 March 2026 → 1 March 2028
Winner
  • Freshworks Inc.

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    2 April 2026

Contracting authority

  • NHS England

    Buyer

    Leeds, United Kingdom

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Workforce, Training and Education IT Service Desk — won by Freshworks Inc. — Skim