AwardedUnited KingdomServices£738,360
Contact Centre Solution
- Published
- Published 13 January 2026
- Deadline
- Closed 30 November 2025
Overview
To provide the council's contact centre telephony system
CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £738,360
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 13 January 2026
- Deadline
- Closed
Contact management software package
Award outcome
- Awarded value
- £738,360
- Award date
- 30 November 2025
- Contract period
- 1 December 2025 → 30 November 2028
- NETCALL UK LIMITED
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
13 January 2026
Contracting authority
Kirklees Council
BuyerHUDDERSFIELD, United Kingdom
GB-LAE: KIR
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