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AwardedUnited KingdomServices£2,056,225

Provision of a Cloud Based Contact Centre Solution

Published
Published 10 September 2025
Deadline
Closed 20 June 2025

Overview

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£2,056,225
SME suitable
Yes
Published
10 September 2025
Deadline
Closed
Classification (CPV)
Electrical machinery, apparatus, equipment and consumables; lighting

Award outcome

Awarded value
£2,056,225
Award date
4 September 2025
Contract period
7 September 2025 → 29 September 2028
Winner
  • Specialist Computer Centres

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 September 2025

Contracting authority

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Awarded: Provision of a Cloud Based Contact Centre Solution — won by Specialist Computer Centres — Skim