Property Cost Control, Advisory and Programme / Project Management Services

As part of CAA's Workplace Services ("WPS") core activity, every ten years it reviews its property portfolio to ensure that it remains current and fit for purpose. From each review, a new ten year office strategy is developed and implemented. In December 2022, the WPS team presented a recommendation to CAA's Board to undertake its next ten year property strategy review. Whilst the property review in itself was not an unusual request, the conditions and operating context which needed consideration in this review had significantly changed from any other previous reviews (e.g. global pandemic and CAA's corporate net zero carbon (NZC) ambition for 2035). Subsequently, the previous position of 'steady state' office locations and spaces that had been sufficient to support CAA's operational requirements up to 2020 would need to be reviewed under the new operating context.