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AwardedUnited KingdomServices£1,060,117Add to pipeline

Marketing Suite (TPR Comms management platform)

Awarded to Paragon Customer Communications (London) Ltd

The Pensions Regulator(buyer)

Published
Published 20 October 2025
Deadline
Closed 28 March 2025
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Overview

The Pensions Regulator has awarded a contract to Paragon Customer Communications (London) Ltd for a SaaS-based marketing suite platform valued at £1,060,117. The platform enables TPR's Automatic Enrolment Comms team to create, publish, and manage direct-to-employer email, whitemail, and SMS communications, with capabilities for segmentation, workflow design, and real-time data processing from Microsoft Dynamics 365 CRM. The initial three-year contract may be extended by up to 24 months, with potential future adoption by additional TPR teams.

Contracting authority

  • The Pensions Regulator

    Buyer

    Brighton, United Kingdom

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£1,060,117
Procedure
Selective
SME suitable
Yes
Published
20 October 2025
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£1,060,117
Award date
24 July 2025
Contract period
14 October 2025 → 31 August 2028
Winner
  • Paragon Customer Communications (London) Ltd

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Notice history

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  1. Contract Award Notice

    20 October 2025

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