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AwardedUnited Kingdom£2,100,000

C385927 IT Service Management Tooling

Published
Published 22 September 2025
Deadline
Closed 18 February 2025

Overview

The main purpose of this contract is to replace and implement an IT service management, asset discovery and license management solution, by February 2026 when the extended contracts will expire (Contract expiry is the main driver for change). This will provide the NHSBSA with an opportunity to implement an integrated solution that will support the mitigation of risks around license and asset management as well as exploiting workflow and automation functionality in line with the IT Service Management strategy and our transformation objectives in this space.

Key details

Country
United Kingdom
Status
Awarded
Estimated value
£2,100,000
Procedure
Selective
SME suitable
No
Published
22 September 2025
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£2,100,000
Award date
24 August 2025
Contract period
31 March 2025 → 31 March 2029
Winner
  • Softcat Plc

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 September 2025

Contracting authority

  • NHS Business Services Authority

    Buyer

    Newcastle upon Tyne, United Kingdom

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Awarded: C385927 IT Service Management Tooling — won by Softcat Plc — Skim