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AwardedUnited KingdomServices£850,000Add to pipeline

R6144 Debt Assist

Awarded to Liberata UK Limited

Tower Hamlets(buyer)

Published
Published 8 June 2026
Deadline
Closed 31 March 2026

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Overview

Tower Hamlets awarded an 18-month Debt Assist contract to Liberata UK Limited for £850,000 on 20 April 2026, a performance-based ethical debt collection service where the council pays only upon successful recovery. The pilot covers multiple debt streams including housing benefits overpayments, sundry debts, parking penalties, and potentially council tax and business rates.

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£850,000
Procedure
Direct award
SME suitable
Yes
Published
8 June 2026
Deadline
Closed
Classification (CPV)
Other community, social and personal services

Award outcome

Awarded value
£850,000
Award date
20 April 2026
Contract period
4 May 2026 → 4 November 2027
Contract length
1 year 6 months
Winner
  • Liberata UK Limited

This contract ends on 4 November 2027.

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About the winner

Liberata UK Limited

1 other contract from Tower Hamlets since 2021, worth £112,000,000.

See every contract Liberata UK Limited holds and when each one ends

Market context

Typical award in Other community, social and personal services

£180,000

Median of 2,491 awards in the last 24 months

This award is 4.7× the median.

Tower Hamlets in the last 12 months

57

contracts awarded, worth £395,064,081 in total

See their procurement profile →

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Notice history

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  1. Contract Award Notice

    8 June 2026

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