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AwardedUnited KingdomServices£6,000,000

Future Contact Solution

Published
Published 17 June 2026
Deadline
Closed 27 February 2026

Overview

HM Land Registry has awarded a contact centre technology contract to Route 101 Limited for inbound and outbound contact centre delivery and management including ongoing support and maintenance. The contract was awarded on 7 June 2026 for a value of £2,361,949.53.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£6,000,000
Procedure
Selective
SME suitable
Yes
Published
17 June 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£2,361,950
Award date
7 June 2026
Contract period
14 June 2027 → 14 June 2030
Winner
  • Route 101 Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    17 June 2026

Contracting authority

  • HM Land Registry

    Buyer

    Swansea, United Kingdom

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Awarded: Future Contact Solution — won by Route 101 Limited — Skim