AwardedUnited KingdomServices£230,160
Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
- Published
- Published 2 July 2026
- Deadline
- Closed 29 June 2026
Overview
Suffolk County Council has awarded a contract to TTEC Consulting (UK) Limited for £230,160 to implement Microsoft Dynamics 365 Contact Centre telephony software, including Copilot Studio, Teams, and Customer Service modules under the G-Cloud 14 Framework Agreement. The implementation was completed on 29 June 2026.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £230,160
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 2 July 2026
- Deadline
- Closed
IT services: consulting, software development, Internet and support
Award outcome
- Awarded value
- £230,160
- Award date
- 29 June 2026
- Contract period
- 30 June 2026 → 30 June 2029
- TTEC Consulting (UK) Limited
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
2 July 2026
Contracting authority
SUFFOLK COUNTY COUNCIL
BuyerIPSWICH, United Kingdom
GB-SRS: sid4gov.cabinetoffice.gov.uk/Z37KdXES
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.