AwardedUnited KingdomServices£527,371
Case Management Tool
- Published
- Published 10 April 2026
- Deadline
- Closed 4 February 2026
Overview
We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders,
SAM resource that enables us within our current MVS to scale up to the numbers
that will test the hypothesis that this model should form part of the new PIP Service.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £527,371
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 10 April 2026
- Deadline
- Closed
IT services: consulting, software development, Internet and support
Award outcome
- Awarded value
- £263,685
- Award date
- 31 March 2026
- Contract period
- 5 April 2026 → 5 April 2027
- Netpremacy Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
10 April 2026
Contracting authority
Department for Work and Pensions
BuyerSheffield, United Kingdom
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