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AwardedUnited KingdomServices£58,074,170Add to pipeline

Support at Home (Domiciliary Care) Services - North East Lincolnshire

Awarded to COMFORT CALL LIMITED, HALES GROUP LIMITED, Health Now Ltd +2 more

NHS HUMBER & NORTH YORKSHIRE ICB(buyer)

Published
Published 10 February 2025
Deadline
Closed 19 March 2025

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Overview

NHS Humber and North Yorkshire ICB procured Support at Home (Domiciliary Care) Services across North East Lincolnshire through an open process, awarding contracts valued at £34.8 million to five providers: Comfort Call Limited, Hales Group Limited, Health Now Ltd, Humberside Independent Care Association Limited, and Nurtrio Ltd. The service comprised four lots covering geographical locality-based domiciliary care using the 'Teams not Times' model, enhanced support for complex needs, carers' respite breaks, and system resilience provision to manage peak demand and facilitate hospital discharges.

Contracting authority

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Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£58,074,170
Procedure
Open
SME suitable
Yes
Published
10 February 2025
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related services

Award outcome

Awarded value
£34,844,502
Award date
18 May 2025
Contract period
30 September 2025 → 30 September 2028
Winners
  • COMFORT CALL LIMITED
  • HALES GROUP LIMITED
  • Health Now Ltd
  • Humberside Independent Care Association Limited
  • Nurtrio Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    30 June 2025

  2. Contract Notice

    10 February 2025

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